Privacy Policy

Information you provide

The contact form asks for your name, email address, phone number, business name and message. Your enquiry is emailed to sales@vapecrusher.co.za so Vape Crusher can respond to sales, wholesale or product support questions. Please include only information needed to handle your enquiry.

Website sessions and technical information

The website uses essential session and security cookies to support features such as form validation and protect form submissions. Your browser can block or remove cookies, but some features may then stop working.

Web hosting and security services may record technical information such as your IP address, browser type, requested pages and the time of a request to operate and protect the website.

How information is used and shared

Enquiry information is used to respond to your request and keep a record of the correspondence. Hosting and email service providers process information as needed to deliver the website and your enquiry. Information may also be disclosed where required by law.

Personal information should be retained only for as long as needed to handle the enquiry, keep necessary business records or meet a legal requirement. You can contact us to ask about a record or request its deletion, subject to applicable retention requirements.

Purchases and other websites

This website does not take payments. Shop links take you to Vape Crusher, which handles purchases under its own terms and privacy policy. Other external websites, including Instagram, also have their own privacy practices.

Your choices and rights

You may ask to access or correct your personal information, request deletion where applicable, or raise an objection to its use. Email sales@vapecrusher.co.za with your request. We may need to confirm your identity before sharing or changing a record.

You may also lodge a complaint with South Africa’s Information Regulator if you believe your personal information has been handled unlawfully.

Questions and updates

For privacy questions, contact sales@vapecrusher.co.za. Changes to this policy will appear on this page with an updated date.